Hereby, as a customer, I conform I am over 18 years of age
The general terms and conditions apply to all business relations between NOMANO GmbH and its customers. By placing an order you confirm that you have read and agree to the terms and conditions. The mere inspection of our website is non-binding and does not constitute a legal relationship.
All prices are quoted in the currency chosen by the customer inkl. VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery periods, availability and errors excepted.
We only ship in six-bottle boxes.
B) Return and Refund Policy
Dear customer, we would like to inform you that we do not accept returns of wine. All sales are final.
However, wine is a natural product therefore issues may occur, even after production. If you find that the wine is corked or otherwise damaged, please bring/send it back immediately to the place where you purchased it.
We will then replace it or send you a voucher for your next order.
C) Domestic Shipping Policy (valid for Switzerland)
Shipment processing time
In Switzerland we typically cooperate with VinoLog of the Swiss Post and are able to deliver within 5 working days under normal circumstances.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is going to be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Orders of less than CHF 250 incur shipping charges of CHF 20.
You will receive a shipment confirmation by email once your order has shipped.
Customs and taxes
We are not responsible for any customs and taxes applied to your order (with the exception of the Swiss VAT, which is included in the price). All fees imposed during or after shipping are the responsibility of the customer (taxes, etc.).
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
D) International Shipping Policy
We typically do not ship outside of Switzerland. Exceptions may be agreed. All risks have to be carried by the customer.
E) Data Privacy
What data is being collected?
We may automatically collect information about your visits such as browsing patterns. Information collected in this way does not reveal your contact details or any personal data. This information is only used in aggregate form to analyse, manage, and develop the websites, and is not linked to any individual.
How we collect data?
Personal information cannot be collected via cookies or other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. “Cookies” are small pieces of information sent by a web server to a web browser which enables the server to collect information from the browser.
Non-registered visitors of the websites are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on our advertisement on another site that links to the websites will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Cookies on the websites cannot be used by themselves to identify you, and you can accept or decline cookies by modifying the settings in your browser. However, some interactive features of the websites may not work if cookies are disabled. Cookies can be disabled in your browser.
Why is this data collected?
We collect aggregate user information to monitor customer traffic patterns, such as the number of users to the websites, the pages visited, and the length of visit, which enables us to improve the services we provide.
How do we keep data secure?
We have security measures in place to protect against the loss, misuse, or alteration of the information under the websites. Despite these efforts, we can guarantee that a hacker will not obtain access to communications between us and the users of the websites.
Information on data, revocation, and correction of data
You have the right to request information regarding the storage of your personal data, if any, by us, and can also request a copy of this data.
You have the right to revoke your consent to the storing of your personal data, if any, at any time and/or demand the correction of that data. Please be advised that in order to protect your privacy and security we will verify
Should you wish to request information on your personal data, to object to the future use of your data and/or revoke consent, please contact us under the email-address indicated on our website.
In the event of the revocation of consent to store, process, and use your personal data, if any, we will immediately delete all your stored data.
F) Legal notice
Place of jurisdiction is 8853 Lachen. Swiss law applies exclusively.
8853 Lachen, 30.10.2020