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General Terms and Conditions

Hereby, as a customer, I conform I am over 18 years of age

 

A) Validity

The general terms and conditions apply to all business relations between NOMANO GmbH and its customers. By placing an order you confirm that you have read and agree to the terms and conditions. The mere inspection of our website is non-binding and does not constitute a legal relationship.

All prices are quoted in the currency chosen by the customer inkl. VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery periods, availability and errors excepted.

We only ship in six-bottle boxes.

 

B) Return and Refund Policy

Dear customer, we would like to inform you that we do not accept returns of wine. All sales are final.

However, wine is a natural product therefore issues may occur, even after production. If you find that the wine is corked or otherwise damaged, please bring/send it back immediately to the place where you purchased it.

We will then replace it or send you a voucher for your next order.

 

C) Domestic Shipping Policy (valid for Switzerland)

Shipment processing time

In Switzerland we typically cooperate with VinoLog of the Swiss Post and are able to deliver within 5 working days under normal circumstances.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is going to be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Orders of less than CHF 250 incur shipping charges of CHF 20.

Shipment confirmation

You will receive a shipment confirmation by email once your order has shipped.

Customs and taxes

We are not responsible for any customs and taxes applied to your order (with the exception of the Swiss VAT, which is included in the price). All fees imposed during or after shipping are the responsibility of the customer (taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

D) International Shipping Policy

We typically do not ship outside of Switzerland. Exceptions may be agreed. All risks have to be carried by the customer.

E) Data Privacy

General Introduction

By visiting the website at www.czurda.com or czurda.hu and related sites owned by CZURDA vineyard at Győrszemere (the "websites"), you accept the terms and conditions described in this privacy policy (the "Privacy Policy") and consent to the collection and use of your personal data by CZURDA Vineyard at Győrszemere, Hajnóczy József u 11, 1122 Budapest, Hungary and NOMANO GmbH, Gartenstrasse 20, 8853 Lachen, Schweiz ("we," "us," or "our") for the purposes outlined in this Privacy Policy and for any other purpose reasonably necessary for the provision or proper administration of the website at www.czurda.com and the business of the CZURDA vineyard at Győrszemere.

If you do not accept the practices set out in this Privacy Policy, you should not use the websites.

What data is being collected?

We may automatically collect information about your visits such as browsing patterns. Information collected in this way does not reveal your contact details or any personal data. This information is only used in aggregate form to analyse, manage, and develop the websites, and is not linked to any individual.

How we collect data?

The websites may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the websites, and understanding how visitors use the websites. Cookies can also help customize the websites for visitors. We use cookies to track user usage on the websites.

Personal information cannot be collected via cookies or other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. “Cookies” are small pieces of information sent by a web server to a web browser which enables the server to collect information from the browser.

We may also use cookies for a number of other purposes, for instance to enable us to simplify the logging on procedure for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for improving and monitoring visitor’s experiences mapping, and to enable traffic monitoring.

Non-registered visitors of the websites are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on our advertisement on another site that links to the websites will be sent anonymous cookies that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.

Cookies on the websites cannot be used by themselves to identify you, and you can accept or decline cookies by modifying the settings in your browser. However, some interactive features of the websites may not work if cookies are disabled. Cookies can be disabled in your browser.

Why is this data collected?

We collect aggregate user information to monitor customer traffic patterns, such as the number of users to the websites, the pages visited, and the length of visit, which enables us to improve the services we provide.

How do we keep data secure?

We have security measures in place to protect against the loss, misuse, or alteration of the information under the websites. Despite these efforts, we can guarantee that a hacker will not obtain access to communications between us and the users of the websites.

Amending this Privacy Policy

We reserve the right to amend this Privacy Policy at any time in accordance with relevant data privacy laws.

Information on data, revocation, and correction of data

You have the right to request information regarding the storage of your personal data, if any, by us, and can also request a copy of this data.

You have the right to revoke your consent to the storing of your personal data, if any, at any time and/or demand the correction of that data. Please be advised that in order to protect your privacy and security we will verify

Should you wish to request information on your personal data, to object to the future use of your data and/or revoke consent, please contact us under the email-address indicated on our website.

​In the event of the revocation of consent to store, process, and use your personal data, if any, we will immediately delete all your stored data.

F) Legal notice

Place of jurisdiction is 8853 Lachen. Swiss law applies exclusively.

8853 Lachen, 30.10.2020